Frequently Asked Questions

 
 

 

Decluttering and organizing homes can be a difficult and emotional process for many clients, and letting "strangers" go through their things requires a great deal of trust and confidentiality. Hiring a Professional Organizer should be considered a personal and important investment.

 

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What professional organizations are you associated with...napo?

We are associated with the National Association of Productivity and Organizing Professional (NAPO). The National Association of Productivity and Organizing Professionals™ (NAPO®) has approximately 3,500 members dedicated to helping people and organizations bring order and efficiency to their lives. NAPO’s mission is to be the leading source for organizing and productivity professionals by providing exceptional education, enhancing business connections, advancing industry research, and increasing public awareness.

how long does your consultations take?

Our consultation typically last 30 mintues- 1 hour depending on the project.

what is the typical length of a session?

A typical session lasts in 4-6 hour increments. (9:30 am- 03:30pm) or (12:00pm-4:00pm) during the week day and (TBA) on the weekends if applicable.

should i pay per hour or by package?

This all depends on how long the project will take. It would be cost effected to purchase a package if we will be working over 8 hours with you. Hourly is best for projects that are under 8 hours. A minimum three hour package is required for booking.

What forms of payment do you accept?

We accept Check, PayPal, Vinmo, Cash App,  and Apple Pay

do you work on the weekends?

We do not work on the weekends unless specified. Weekends will be charged an additional fee of $75 per session.

Do i have to be present while you complete my project?

If you are not looking to know the knowledge behind de-cluttering and organization then you do not have to be present during the project. This is up to each individual.

is there a cancellation fee?

A 2 hour charge will apply when a project is cancelled by a client with less than 24 hours' notice. The cost of one full days work (8 hours) will be charged to the Client if cancellation occurs on day of scheduled projects or if Client is not home when Mr. Organizer's team arrives. We will wait for no more than 30 minutes at Clients contracted address. If/When Client does arrive, time used waiting is counted as session time. Notice of Cancellation will only be accepted via telephone. Texts and emails will not be considered acceptable forms of notice.

How far do you travel?

Mr. Organizer's team travels within a 30 mile radius. Areas that are beyond 30 miles will require additional hourly time and will be added to your invoice at the hourly rate. There is a 6 hour minimum requirement per session for anything over 30 miles. We will let you know ahead of time if this applies.

Do you offer any discounts?

Discounts are available for the following:

Professional Referrals- This program gives discounts to New Clients that were referred by a professional in the real estate industry or through another professional organizer

Why do you not give estimates?

We do not give estimated because we are not certain what we will be getting into. After the first session, we will have a much better idea as to how future sessions will go, and how many sessions may be necessary to finish your projects. We will coach and train you how to sort, purge, and organize in a way that will benefit you throughout your life.